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AC1200 wifi range extender and wifi calling issues

dove2137
Follower

AC1200 wifi range extender and wifi calling issues

I set up the AC1200 wifi range extender tonight and things were going well until we could no longer use the wifi calling feature on the main wifi connection. It would only work on the _2EXT or _5EXT wifi connections. I tried turning the iphone 6 or 6s off and back on, switcing between wifi connections and turning wifi calling off/on on the phone. These did not work. Eventually once we unplugged the extender the phone switched back to wifi calling. However the extender is intended to be moved to the garage and I don't know how good the signal will be yet. We have to use wifi calling due to no cell signal at our home. Any thoughts on how to fix this?

Message 1 of 3
DexterJB
NETGEAR Moderator

Re: AC1200 wifi range extender and wifi calling issues

Hi @dove2137,

 

Welcome to the community!

 

1. What is the model number and firmware version of the extender?

2. What is the make and model of your router?

3. Who is your mobile carrier?

4. Have you tried resetting the extender?

5. Is the extender configured in extender mode or AP mode?

 

Regards,

 

Dexter

Community Team

Message 2 of 3
DexterJB
NETGEAR Moderator

Re: AC1200 wifi range extender and wifi calling issues

Hi @dove2137,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 3 of 3
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