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AC1750 EX6250 - Laptop Can't Connect to the Wifi Extender

masterj1500
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AC1750 EX6250 - Laptop Can't Connect to the Wifi Extender

Wifi Mesh Extender AC1750 EX6250 - Laptop Can't Connect to the Wifi Extender

 

It can connect to our internet but when I plug in the extender it just says, "connected, no internet."

 

I've updated my laptop drivers and everything. I don't know what to do.

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plemans
Guru

Re: AC1750 EX6250 - Laptop Can't Connect to the Wifi Extender

Did you set it up using the push button WPS option? 

If so, factory reset the extender  and set it up using the installation assistant.

To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

Here's a video of how to use the assistant. 

https://www.youtube.com/watch?v=yJVklshxBMk

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Message 2 of 2

All Replies
plemans
Guru

Re: AC1750 EX6250 - Laptop Can't Connect to the Wifi Extender

Did you set it up using the push button WPS option? 

If so, factory reset the extender  and set it up using the installation assistant.

To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

Here's a video of how to use the assistant. 

https://www.youtube.com/watch?v=yJVklshxBMk

Message 2 of 2
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