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Forum Discussion
AC1750 WiFi Mesh Extender (EX6250) - Connected but no internet (only on channel 2.4 Ghz)
Hello, I have the AC1750 (EX6250) repeater which was working fine until yesterday, and for some reason I don't yet know, the 2.4Ghz wifi network stopped having internet. It is clearly visible on the...
Make sure you're not using wpa3 on the router.
Try the installation assistant and not the app
i'm not using WPA3 but WPA2-PSK [AES]
i just did the factory reset again, ... and only the 5Ghz channel is working 😕 with internet
How come such a thing happens suddenly ? ... how can i check whether or not it's related to the latest firmware update ... i see there a recent one, and my extender has the latest firmware, maybe something went wrong .... it's really annoying !
I'm blocked for many things (for devices not supporting 5Ghz 😞 ....
Is it possible to downgrade ?
Regards,
You can downgrade the firmware. Just use the manual update process but instead of using the latest, you use the older version.
it looks like its setup properly according to your photo.
Are you using any special characters or spaces in the ssid/password? if so, try removing them
no, i am using only alphanumeric chars 😕
By any chance, do you have the link for old firmwares ... i'm still not able to find the location
Regards,
There's more than 1 version of the EX6250.
go to the support page for your version. Click on downloads. Then click on "view previous versions"
It'll be there. I'd link to it but don't want to link to the wrong EX6250
Version 1: https://www.netgear.com/support/product/EX6250.aspx
Version 2: https://www.netgear.com/support/product/EX6250v2
just look at the label for yours. If it has a V2, its version 2. if it has nothing after the model its a V1