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AC1750 mesh extender won’t complete setup

ScottOwen540
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AC1750 mesh extender won’t complete setup

The device boots and shows the Netgear_EXT WiFi network, which I can attach to. Using the nighthawk mobile app going through the steps, it repeatedly hangs up when it tries to attach the device to the router using an existing 2.4Ghz network...and the error message is “ having trouble finding available 2.4 GHz network”.... and then gives the option to move onto 5 GHz, which results in the same error message. Any ideas? my current 2.4 and 5Ghz networks are up and running
Model: EX6250|AC1750-WIFI MESH EXTENDER
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plemans
Guru

Re: AC1750 mesh extender won’t complete setup

You can always cheat during setup. 

Connect a pc/laptop to the ethernet port (disable the wifi on the pc/laptop you connect) and go through the setup on the pc/laptop. tends to go smoother/faster and the ethernet connection ensures your connected the entire time. 

 

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