× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

AC1900 EX6400-100NAS Nighthawk App cannot apply new settings

Patchicat
Aspirant

AC1900 EX6400-100NAS Nighthawk App cannot apply new settings

So, I found the receipt and took the original Extender back and purchased a new one. I've got it connected to my network, but as I am going forward in the Nighthawk app, I've reached the point of setting the answers to my security questions. Once I click on "Next" I get the message, "Extender could not apply your new settings. Check your WiFi connection and try again." My phone (a Pixel 3XL) is connected to my network. I've attempted to apply these settings several times to no avail. 

 

What is it that I'm doing wrong?

 

Thanks.

Message 1 of 2
plemans
Guru

Re: AC1900 EX6400-100NAS Nighthawk App cannot apply new settings

have you tried it on a desktop or pc versus your phone? 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 293 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7