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Re: AC1900

thompsoj1133
Tutor

AC1900

I have setup my extender to reflect the wifi, but I cannot connect the wireless band.  It indicates No internet connections is reflected on the extended wi-fi.

 

 

Model: EX7000|AC1900 Nighthawk WiFi Range Extender
Message 1 of 8
plemans
Guru

Re: AC1900

Did you set it up via wps or via the installation wizard? 

I'd try re-running setup via the wizard.

What router are you connecting to?
Firmware on the extender? 

Message 2 of 8
thompsoj1133
Tutor

Re: AC1900

Connecting to a Charter communication router. Please see attach document.  Wifi connector is up and running, but with no internet connection

 

 

Message 3 of 8
thompsoj1133
Tutor

Re: AC1900

I used the installation wizard

Message 4 of 8
plemans
Guru

Re: AC1900


@thompsoj1133 wrote:

Connecting to a Charter communication router. Please see attach document.  Wifi connector is up and running, but with no internet connection

 

 


which router? not all isp supplied device play nice or have specific setting they need. 

Message 5 of 8
thompsoj1133
Tutor

Re: AC1900

Thanks for your assistance.  I was able to locate the following information.  I have also attach the spec document

 

DOCSIS 3.1 Modem / Voice Equipment

 

Spectrum E31U2V1

 

Interfaces & Standards
• Cable: F-Connector, female
• Models: E31N2V1, E31T2V1, E31U2V1
• LAN: One 10/100/1000 Mbps RJ-45 port
• Models: EN2251, ET2251, EU2251
• LAN: One 10/100/2.5 Gbps RJ-45 port
• Telephony: 2 RJ-11 ports
• PacketCable 1.5 (NCS) or 2.0 (IMS/SIP) ccompatible
• DOCSIS 3.1 certified

Message 6 of 8
thompsoj1133
Tutor

Model Ex7000 (AC1900)No wifi connection on extender

I have setup my extender wifi using the “EXT” as the identifier.   For some reason, the internet comes as goes on my main wifi and the extender.  In most cases I cannot connect to the extender on my mobile wifi device or it indicates a wifi is setup but not connected.  I have reset the extender router two times, but still has the same issue.  Any thoughts on the issue.  Please see attach screen shot.

Model: EX7000|AC1900 Nighthawk WiFi Range Extender
Message 7 of 8
plemans
Guru

Re: Model Ex7000 (AC1900)No wifi connection on extender

The Spectrum E31U2V1 isn't a router. Its a modem only device. 

You need to go modem----->router----->extender

The EX7000 doesn't have a dhcp server built in because its not a router. You need to connect a router to the modem and then you can attach the wireless extender to that.

Message 8 of 8
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