Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
AC750 not working
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2020-01-24
07:12 PM
2020-01-24
07:12 PM
AC750 not working
Hi everyone,
I have been using my WiFi extender for about 3 months. It’s been working great until recently. Now every time I try to use it I will lose connection every 2 minutes. It’s so annoying I can’t even use the extender anymore. I have fios internet and that is working fine it is strictly the extender. I use this for my ps4 and my iPhone. Anyone have any idea how to fix this? I’ve done multiple resets/factory resets. Firmware is also up to Date.
Please help!
I have been using my WiFi extender for about 3 months. It’s been working great until recently. Now every time I try to use it I will lose connection every 2 minutes. It’s so annoying I can’t even use the extender anymore. I have fios internet and that is working fine it is strictly the extender. I use this for my ps4 and my iPhone. Anyone have any idea how to fix this? I’ve done multiple resets/factory resets. Firmware is also up to Date.
Please help!
Model: EX6100|AC750 Dual Band WiFi Range Extender
Message 1 of 4
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2020-01-30
09:59 AM
2020-01-30
09:59 AM
Re: AC750 not working
Hello Jpcullen,
Are you able to confirm which band your devices are connected to when the connection drops? Such as the 2.4/5GHz band. Would you also mind providing us with the current firmware version of the extender.
Christian
Message 2 of 4
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2020-01-30
03:33 PM
2020-01-30
03:33 PM
Re: AC750 not working
Hi Christian. Both the 2.4 and the 5G bands drop when I connect to them. The firmware is V1.0.1.76
Message 3 of 4
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2020-01-31
09:10 AM
2020-01-31
09:10 AM
Re: AC750 not working
Hi Jpcullen,
May you confirm what firmware version you have? If you have the EX6100v2, I've linked the latest firmware version below. Please perform a factory reset on the extender after updating the firmware.
https://kb.netgear.com/000061579/EX6100v2-EX6150v2-Firmware-Version-1-0-1-86
Thanks,
Christian
Message 4 of 4
Announcements
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more