× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973

Ac1900 not getting internet signal no access


Ac1900 not getting internet signal no access

the indicator turns green, but it's not getting internet signal and no access. What should I do? Please help.

Model: EX6400|AC1900 WiFi Mesh Extender Essentials Edition
Message 1 of 2

Re: Ac1900 not getting internet signal no access

You have the EX6400?
What router is it connected to? 

What method of setup did you use? WPS or the installation assistant? 

What indicator light is green? There's several of them. 


There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with.

Current setup: CM2000-> RBE973S-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 0 kudos
  • 2 in conversation

Orbi WiFi 7