NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
REB64
Oct 14, 2020Aspirant
After Installation, network won't accept Key/pass phrase
After installing the extender, two new networks showed up (Centurylink****_2GEXT and Centurylink****_5GEXT). I've tried entering the key/pass phrase from the router on _2GEXT and it won't accept it....
REB64
Oct 14, 2020Aspirant
I'll give it a go and see if that works.
REB64
Oct 15, 2020Aspirant
After resetting the extender, Netgear Installation Assistant was tried. I went to the connection manager and clicked on NETGEAR_EXT. It tried to launch their website, but interenet connection was lost. Tried mulitple times to get on their website, it didn't work. Hmmm...
- plemansOct 20, 2020Guru - Experienced User
Have you tried a different browser?
Try firefox and/or edge.
if that doesn't work, try a different device for setup.