Aircard doesnt recognize sim card

[davidmoulet]

I have a Aircard 810 previously working fine with Telefonica Movistar. Now a mounted a new SIM from same Operator, and Aircard doesnt sees it at all. The sim works OK mounted in a mobile phone, and I removed the pin asking to ease its operation in the 810.

How can I deeply reset the router to make it to see the new sim?

Any idea?

[nielsvds]

On page 111 of this manual you can see how to reset your mobile hotspot : https://www.downloads.netgear.com/files/aircard/AC810_Retail/AC810_UM_EN.pdf
Verify also if the contacts inside the SIM card slot are clean (no dust;...)