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HuntDean17's avatar
HuntDean17
Aspirant
Aug 25, 2023

All lights green but it wont connect to the internet

I have a Netgear Range Extender and it used to work perfectly fine but recently after switching the networks and factory resetting it all the lights are a steady green and everything says its connected and working but nothing loads its like there's no internet. I've factory reset it so many times and yet nothing has worked. Sometimes when I connect to the network it would restart its self as soon I connectcted (I know this because the lights would turn off or turn red).

3 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    A factory reset extender needs to be re-configured from scratch, like a factory new system, or after switching to a different WiFi router. Nothing wrong: The extender needs to be linked with the new wireless again. Without, it wont provide you magically a new working Internet connection.  Please consult the fine Installation Guide and User manual available online from https://www.netgear.com/support/product/ex5000#docs   

    • HuntDean17's avatar
      HuntDean17
      Aspirant

      I did link it to the new network but when I connect to the router sometimes it takes FOREVER for the internet to work and when it does after a while every light goes off and the power light goes red.