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Can not connect my extender 7500

MOLEY0109
Aspirant

Can not connect my extender 7500

Hi, I am after help setting my my new extender. After an hour of trying and waiting on the helpline for 20 minutes I am hoping someone on here can help.

 

I am no techi so bear with me. I have plugged in my extender, hit the WPS button but neither the 2ghz or 5ghz light is lit and I can’t find the extender in my WFI settings. I tried going to 192.168.1.250 but that won’t work as I’m not connected. Tried resetting factory settings and that hasn’t worked. Has anyone got any ideas please?

 

Julie

Model: EX7500|AC3000 WiFi Range Extender
Message 1 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Can not connect my extender 7500

This Kb may be helpful when setting up the extender.

 

https://kb.netgear.com/000044737/How-do-I-set-up-my-Nighthawk-X6S-Tri-band-WiFi-Range-Extender-using...

 

DarrenM

Message 2 of 4
MOLEY0109
Aspirant

Re: Can not connect my extender 7500

Thanks Darren, I finally sorted it after a call to the helpline. Appreciate you replying.

Julie
Message 3 of 4
greenstone
Aspirant

Re: Can not connect my extender 7500

   Hi Julie,

   Could you share the resolution you found for this?

   I have tried everything and the next step is the helpline.

 

   Thank you,

   Sharon

Message 4 of 4
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