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Forum Discussion

randykepple's avatar
randykepple
Aspirant
Aug 20, 2020
Solved

Can't Connect to NetGear WiFi Extender Dashboard

My main router is a Netgear CM500 and I'm using a Netgear EX2700 Extender. The issue I'm having is with the extender. In the past, I've been able to log into the dashboard to check firmware, logs, se...
  • plemans's avatar
    plemans
    Aug 21, 2020

    If you log into the apple airport and look up the ip address for the extender, can you use that to connect to it? 

plemans's avatar
plemans
Guru - Experienced User
Aug 21, 2020

If you log into the apple airport and look up the ip address for the extender, can you use that to connect to it? 

randykepple's avatar
randykepple
Aspirant
Aug 21, 2020

Thank you! Brilliant and easy solution! Never would have thought to use the AirPort Utility to log into the base station and grab the IP address for the Netgear extender! By using that IP address, I was able to log in immediately and confirm the firmware needs to be updated, and gain access to the settings.