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Orbi WiFi 7 RBE973
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Can't Reset/Connect

studlyriverrat
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Can't Reset/Connect

Running Windows 10 throughout via ATT Internet router. After initial Extender installation, never able to connect to 2.4GHz network that had the stronger signal. Always defaulted to 5 GHz. When the 2.4 GHz network was selected, received a message "Can't connect to this network". Decided to reboot. Both 2.4 GHz and 5 GHz networks remained as "available networks"...never dropped off. Now I can't connect to either one. All I can connect to is the router itself across the house, similar to before the Netgear Extender was purchased.

 

When I select either Extender WiFi selections, I receive a reply of "Can't connect to this network". Never had any opportunity to reenter WiFi password.

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plemans
Guru

Re: Can't Reset/Connect

What actual router do you have?

Did you set it up using wps or using the installation assistant? 

I'd highly recommend installing the extender using the installation assistant

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plemans
Guru

Re: Can't Reset/Connect

What actual router do you have?

Did you set it up using wps or using the installation assistant? 

I'd highly recommend installing the extender using the installation assistant

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