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FrogandTea33's avatar
FrogandTea33
Follower
Apr 17, 2023

Can’t connect to mywifiext

I have just got a new wifi modem and I cannot connect to the mywifiext page at all, as well as while I am connected to the extenders internet “NETGEAR_EXT” it says I have no internet as well. I have tried putting in a ip address but that also doesn’t work as my computer is still registering that I don’t have internet on the extenders connection. Really would appreciate some help to fix this. I have a AC1200 dual extender. Thanks very much.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 17, 2023

    What actual device do you have? The ac number is a speed, not a model. 

    What router are you connecting it to? 

    Did you set it up using the push button WPS option? 

    If so, factory reset the extender  and set it up using the installation assistant.

    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

    Here's a video of how to use the assistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk