× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Re: Can´t connect to the new _EXT-network?

Stenstorp
Aspirant

Can´t connect to the new _EXT-network?

I´ve just tried to connect my new N300 Wifi Range Extender Model EX2700. I connected the device by using the WPS-button on the device and my gateway. I now have a wireless network with a _EXT at the end of the name but I can´t connect to the new network. I use the same password  that I use to connect my other devices to the gateway but I always get the message "Wrong password for the network" What do I do wrong? 

Message 1 of 3

Accepted Solutions
nhann
NETGEAR Employee Retired

Re: Can´t connect to the new _EXT-network?

Hi Stenstorp,

 

Were you able to install the EX2700 through NETGEAR genie Smart Setup?

Please see page 9 of 35: http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_UM_15July2014.pdf

 

Please also update the EX2700 to the latest firmware (page 26 of 35)

Regards,

NhanN

View solution in original post

Message 2 of 3

All Replies
nhann
NETGEAR Employee Retired

Re: Can´t connect to the new _EXT-network?

Hi Stenstorp,

 

Were you able to install the EX2700 through NETGEAR genie Smart Setup?

Please see page 9 of 35: http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_UM_15July2014.pdf

 

Please also update the EX2700 to the latest firmware (page 26 of 35)

Regards,

NhanN

Message 2 of 3
Stenstorp
Aspirant

Re: Can´t connect to the new _EXT-network?

Thanks, problem solved.

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 10912 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series