× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

Can't connect wifi mesh extender EX6250 to my RBR20 router

VictorSureau
Tutor

Can't connect wifi mesh extender EX6250 to my RBR20 router

Hello

 

I can't connect my mesh extender EX6250 to my router. When I try to setup with the nighhawk app, i have an error message "the wifi password is not correct" but I try to enter the right one.

 

I tried to connect the extender to the router with my laptop, but it don't work...

 

I feel desperate, can you help me ? Thanks by advance

Model: EX6250|AC1750-WIFI MESH EXTENDER, RBR20|Orbi AC2200 Tri-band WiFi Router
Message 1 of 5

Accepted Solutions
plemans
Guru

Re: Can't connect wifi mesh extender EX6250 to my RBR20 router

What firmware is on the EX6250? the newest firmware's (1.0.0.124) release notes show a fix for connection to orbi products.

Try updating the firmware, factory resetting the EX, and re-try the install process. 

https://www.netgear.com/support/product/EX6250.aspx

 

View solution in original post

Message 2 of 5

All Replies
plemans
Guru

Re: Can't connect wifi mesh extender EX6250 to my RBR20 router

What firmware is on the EX6250? the newest firmware's (1.0.0.124) release notes show a fix for connection to orbi products.

Try updating the firmware, factory resetting the EX, and re-try the install process. 

https://www.netgear.com/support/product/EX6250.aspx

 

Message 2 of 5
VictorSureau
Tutor

Re: Can't connect wifi mesh extender EX6250 to my RBR20 router

yes it works

Message 3 of 5
VictorSureau
Tutor

Re: Can't connect wifi mesh extender EX6250 to my RBR20 router

thanks a lot

Message 4 of 5
plemans
Guru

Re: Can't connect wifi mesh extender EX6250 to my RBR20 router

If you mark the correct fix as solved it helps the next person with this issue to figure out what fixed it for you without searching. 

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 1700 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi WiFi 7