× Attn: Nighthawk Pro Gaming members, we have recently released firmware to address a critical security vulnerability. For more information click here. .
× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

Cannot Configure NetGear EX8000 WiFi Range Extender

F5Loar
Aspirant

Cannot Configure NetGear EX8000 WiFi Range Extender

 

My unit is the EX8000 NIGHTHAWK X6S AC3000 WiFi Range Extender [- NOT the ones stated in the header -]

This site must be defective because that unit is [NOT] in the drop-down menu of products !!

 

I cannot get this unit to configure either wirelessly or using a direct Ethernet connection to my NetGear Nighthawk wireless home router. I cannot even get logged on to mywifiext.net or use the 192.168.1.250 address in a browser to get to the setup site. I've even been online with char rep for about an hour troubleshooting when they had to log off at end of a workday. I've obviously already worked thru or tried all written instructions found on other help sites (WPS, Netgear Genie, reset button . . . you name it - I've tried it).

The only logical next step(s) (in my mind), is to somwehow get this thing back into original factory state. But I've not been able to discover a way to accomplish that. I'm about ready to throw this thing into a fire and find another cmpeting product, and chalk this up as a BAD experience.

Any suggestions appreciated (for about another week maybe). Thanks.

Bob L.

 

Model: EX7000|AC1900 WiFi Range Extender,EX7300|AC2200 Nighthawk X4 Wall-plug Range Extender,WN3500RP|Universal Dual Band WiFi Extender
Message 1 of 2

Accepted Solutions
DarrenM
Sr. NETGEAR Moderator

Re: Cannot Configure NetGear EX8000 WiFi Range Extender

To factory reset the unit you will need to hold  the reset button for 10+ seconds then you may need to give the unit 5 to 10 minutes I had a similar issue as you did when setting up the unit took a little more time after the factory reset but if you are still not able to connect after the reset I can get you to support.

 

DarrenM

View solution in original post

Message 2 of 2

All Replies
DarrenM
Sr. NETGEAR Moderator

Re: Cannot Configure NetGear EX8000 WiFi Range Extender

To factory reset the unit you will need to hold  the reset button for 10+ seconds then you may need to give the unit 5 to 10 minutes I had a similar issue as you did when setting up the unit took a little more time after the factory reset but if you are still not able to connect after the reset I can get you to support.

 

DarrenM

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 5241 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series