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joshl's avatar
joshl
Tutor
Oct 11, 2015
Solved

EX2700 won't connect to router when router access control is on

Hi,

 

I have a Netgear WPN824N router with Access Control set up. My phone's MAC address is in the router's filter table and has worked fine for several years. I just purchased an N300 (EX2700) range extender. I can connect to the extender network with my phone (and view web pages, etc.) when Access Control on the router is off. However, when I turn Access Control back on, I can no longer connect to the Internet via the extender network. I have already added the phone's translated MAC address to the router's filter table. For good measure, I've also added the N300's MAC address to the filter table, but no matter what, I can't connect to the Internet via the extender with Access Control on the router turned on.

 

Any suggestions?

 

Thanks,

 

J

  • If you are using Access Control as a form of security, then I wouldn't bother using it.  Any competent hacker can trivially bypass it.  There are literally tons of articles that explain how.  Here is one article.  To be fair, the article does admit that Access Control could be used to limit Wi-Fi access for kids.  My $0.02.

11 Replies

    • Thanks, but those are basically the instructions I already followed, and doing it again didn't change the outcome. I'm not sure I understand the role of the "wired computer connected to the router" though. There are clearly two devices involved in these instructions, but they don't actually say which device to use for each step. I assume the "wired" device is for turning access control off, adding the MACs, and turning access control back on. I'm not sure why the device has to be wired for that - a wireless device connected to the original network seems like it would do the same thing.

       

      If anyone has any other suggestions I'm all ears. This is so far way, way harder than it should be.

      • If you are using Access Control as a form of security, then I wouldn't bother using it.  Any competent hacker can trivially bypass it.  There are literally tons of articles that explain how.  Here is one article.  To be fair, the article does admit that Access Control could be used to limit Wi-Fi access for kids.  My $0.02.

  • I have the exact same problem here. With the MAC filter on the extender is blocked despite being added to the filter list. Went thru adding the translated MAC addresses too- no luck. I'm starting to think the fix is to return it to Newegg!

    • nhann's avatar
      nhann
      NETGEAR Employee Retired

      Hi Doyna_Yar,

       

      Which router is connected to the extender?

      Are both your extender and router updated?

      • Router is D-Link DGL-4100 and access point is D-Link DAP-1522. Both have updated firmware. As for the extender I don't know as I've only had it a few days.

    • Doyna_Yar The easy way to configure MAC filter with extender is DISABLE it first on the router. Connect all the wireless clients that you want to connect to the extender. Once done go to your router MAC filter settings and add all the VIRTUAL MAC addresses ( Extender 2.4/5Ghz and Clients). Once done you can ENABLE MAC filter then it should be good to go. 

       

      Reason why you need to disable it first is for you to see all the VIRTUAL MAC addressess without doing the computation. How to retrieve Virtual MAC address KB

      • storm1985 You just outlined the proceedure I followed on both the router and access point. Odd thing even the MAC for the extender changes. Anyway like I said, with filtering enabled I get no connection between the extender and access point. Disable it and it's green lights and blue skys.