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Orbi WiFi 7 RBE973
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Cannot connect extender

Cindihughes
Follower

Cannot connect extender

Cannot connect to Spectrum router
Message 1 of 2
plemans
Guru

Re: Cannot connect extender

What router model?
What extender model? 

What firmware is on the extender? 

What method of setup are you using? 

Did you set it up using the push button WPS option? 

If so, factory reset the extender  and set it up using the installation assistant.

To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

Here's a video of how to use the assistant. 

https://www.youtube.com/watch?v=yJVklshxBMk

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