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Orbi WiFi 7 RBE973
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Re: Cannot connect to router

Gonzo11
Aspirant

Cannot connect to router

Hi, I have just bought a wireless extender WN3500RP. I tried to configure it with the manual procedure. It finds my home network and all the configuration goes smoothly up to the last point when I reconnect to the _EXT network. THe problem is that WN3500 RP doesn't connect to my router.

Having said that, I specify that I don't have any ACL enabled on the router and to configure it I have placed it in the same room where the router is (signal is 87%) and the configuration laptop is.

I have downloaded the latest firmware available, uploaded but still can't connect to the router.... any suggestion?
Message 1 of 4
jmizoguchi
Virtuoso

Re: Cannot connect to router

try using WPA2 encryption on main wireless router and try to join it again
Message 2 of 4
Gonzo11
Aspirant

Re: Cannot connect to router

Thank you for your quick reply! Just for the record, I changed my password encription from TKIP to AES and tried it again the configuration procedure and now it works properly.

THanks!
Message 3 of 4
jmizoguchi
Virtuoso

Re: Cannot connect to router

Sounds great ! Enjoy
Message 4 of 4
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