I am able to connect the verizon router to the ex3700 wifi extender - the difficulties we are having is that the wifi extender now has a poor connection and I am constantly getting kicked out of zoom meetings and things are taking to long to load.
It worked perfectly fine with spectrum.
Model: EX3700|AC750 WiFi Range Extender Essentials Edition
are you on the 5ghz band or 2.4ghz band? 2.4ghz is more sensitive to interference. You could try changing which channels you broadcast on.
Is it in the same location? You might have to move it around a little depending on how well the verizon router performs. Maybe its wireless performance is lacking and it can't broadcast as far as the prior one did. Tough to tell with ISP supplied routers.
