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Connecting ex6100v2 to the internet through router.

Eaglebrook
Follower

Connecting ex6100v2 to the internet through router.

Installed ex6100v2 extender...Connected to WIFI, will not connect to internet.  Not very tech savvy, so need some help getting to next step.  Seems like this is a big problem..I may need to return the devise.

Model: EX6100|AC750 Dual Band WiFi Range Extender
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plemans
Guru

Re: Connecting ex6100v2 to the internet through router.

A couple questions.

1. What firmware is on the extender?

2. What router is it connecting back to? 

3. Have you tried any of the troubleshooting steps from the support site? (I'll link to at bottom?

4. Is this a new purchase? If so, you can go to the top and click mynetgear   from there you can register an account, register your device, and then recieve your free 90 days of support that netgear offers with their products. it might be the extender, it might be a setting within your router thats not working with the extender.

 

https://www.netgear.com/support/product/ex6100v2.aspx

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