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Orbi WiFi 7 RBE973
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Connecting to my N300 extender

judyw
Aspirant

Connecting to my N300 extender

I have changed router and am attempting to reconnect my extender without success. I have a desktop computer that the router is connected to with an ethernet cable. I want to connect the extender to my surface pro.

As part of the attempts to connect I reset the extender to factory standard and it now sees my router however I can't connect the surface pro to it.  It can see the router but can't connect

I have connected the router to the extender with an ethernet cable. I can't connect the Surface Pro  to the extender as it does not have an internet port

It asks for the network security key I have tried the 20 letter router WLAN, the SSID code, the router passord and the Extender PIN. Connection fauils in every case. I have tried logging into www.mywifiext.net, no connection, I have entered the IP address, it times out. I have cleared by brower history. What to I do next?

Model: EX2700|N300 WiFi Range Extender
Message 1 of 3
Christian_R
NETGEAR Employee Retired

Re: Connecting to my N300 extender

Hello judyw,

 

Factory reset the extender again by pressing on the small black button using a pin for 15+ seconds and join the NETGEAR_EXT wifi network.  After you connect to it, browse to www.mywifiext.net and follow the setup instructions.

 

~Christian 

Message 2 of 3
judyw
Aspirant

Re: Connecting to my N300 extender

Thanks for taking the time to reply Christian

Message 3 of 3
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