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Customer Service at its Worst!
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2019-08-05
09:51 AM
2019-08-05
09:51 AM
Customer Service at its Worst!
Router worked until ISP was changed. When reached customer service .. technical support says that my warranty to get technical support over phone is over and I have to buy a new device altogether
How Ridiculous can this be! Why are they even sitting there. The Router is working .. it just needs some update to work with my new internet company. This was the worst experience I had
How Ridiculous can this be! Why are they even sitting there. The Router is working .. it just needs some update to work with my new internet company. This was the worst experience I had
Model: R7000|AC1900 Smart WIFI Router
Message 1 of 2
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2019-08-05
02:21 PM
2019-08-05
02:21 PM
Re: Customer Service at its Worst!
Sorry to hear about the experience you had with support. Did you ever get the router working with the new ISP? If you have any other questions please feel free to post in the community many people here should be able to help you.
DarrenM
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