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Forum Discussion
Daily reboots needed on C7800 when used with EX7700
Been using the C7800 for a little over a year now. Introduced the EX7700 about 11 months ago as our apartment is about 700 sqft but has a long hallway running between the living rm and bedroom. The C...
Try reinstalling the EX7700 but when you do, uncheck the "extend 2.4ghz band" during the install. You'll still be able to use 2.4ghz but it won't use it as failover for the backhaul.
You can also try changing the 5ghz channel on the router to see if maybe there's interference.
If you change those 2 and the 5ghz on the router is still dropping but the extender is still working fine, then it isn't either device. Because the extender wouldn't have a failover to the 2.4ghz. So then it might be the device you're testing with.