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EX6120. I have an Arris router from Time Warner (now Spectrum). MAC OSX 10.10.5 My Wifi Range extender was working just fine until I wanted to add a device to my TV for streaming (Amazon firestick). When I plugged in the firestick, it wanted me to connect to the internet, and I tried to put in the password for my extended network, but it kept telling me that it was incorrect. So, I went onto www.mywifiext.net and it asked me to set it up again--I went through the steps, put in the password, said that the extended passwords would be the same, and it appeared to complete. However, I now cannot use the extended networks on ANY devices--not my computer, iPad, TV (which no longer even recognizes my router, which I did NOTHING to), or anything else. I am told that the password is incorrect for either of the extended networks (but it's not). Nor can I start over and set it up again because I cannot get onto www.mywifiext.net from Chrome or Safari. I can't see the NETGEAR internal network--not even if connected via ethernet.
I ended up getting help from Netgear--a support guy in India who recreated the network. It cost quite a bit--but it's done. Had I read about the ability to reset before I contacted them, it would have been awesome, but I didn't and it's done 🙂
I ended up getting help from Netgear--a support guy in India who recreated the network. It cost quite a bit--but it's done. Had I read about the ability to reset before I contacted them, it would have been awesome, but I didn't and it's done 🙂
