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EAX12 works fine for laptop but Amazon fire stick "could not contact amazon.com.

fhsmith1
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EAX12 works fine for laptop but Amazon fire stick "could not contact amazon.com.

Router works fine with laptop and smart phone but Amazon Firestick, (4 different ones) give error message "could not contact Amazon.com. Please check your router or select another wireless network." All this since I changed to this router.

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FURRYe38
Guru

Re: EAX12 works fine for laptop but Amazon fire stick "could not contact amazon.com.

Please visit and post about this over in the WiFI Extenders forum:

https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/bd-p/home-wifi-range-extenders

 

Thank you. 

My Setup Internet Cable 1000↓/50↑ CAX80 Mode Mode | ISP SparkLight | Wifi Router Orbi CBR752 v4.6.7.7(Gateway Mode), Wired BackhaulSwitches Netgear GS105/8 | 

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, CBR750, RBK953(v6.0.3.68) & XR450(v130), RBK853 v4.6.7.5(AP) & RBK752 v4.6.7.5, RBK50(v23), SXK30(v110), R7000(v34), R7800(v84), R7960P(v84), RAXE500(v78), EX7500/EX7700, GS308v3 and WNHDE111


 


 


Testing

Message 2 of 3

Re: EAX12 works fine for laptop but Amazon fire stick "could not contact amazon.com.


@fhsmith1 wrote:

All this since I changed to this router.


Your subject says EAX12. That's not a router. It is a wifi extender. This means that there are probably several things between it and the Internet. A modem? A router? What are they?

 

When the Firestick says:

 


@fhsmith1 wrote:

"could not contact Amazon.com. Please check your router or select another wireless network." 


 

that is a clue. 

 

Your Firestick is in the hands of the "up stream" devices rather than the extender. Did you do what it suggests and check your router?

 

What you probably need to do is to sort out what is going on your network.

 

Does everything else work on the network? If so, you might also want to ask the people who made the Firestick for help. 

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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