EAX15

[MihaiGeorgescu]

Ethernet port does not work , just wifi , everyphing new . Device connected directly to router works fine . What can I do ?

[plemans]

A few more details might help. 

1. what firmware is on the extender?

2. what router is the extender connected to? 

3. is the extender setup in extender mode or access point mode? (if AP mode, it should be hardwired to the router)

4. What method of setup did you use? WPS? The installation assistant? The app?

[MihaiGeorgescu]

None of the above helps.It worked 2 weeks after they remotely did something ( it was under warranty ) . Now netgear ask to pay to fix the problem. Is this right ?

[plemans]

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@MihaiGeorgescu wrote:

None of the above helps.----the above was to clarify since its tough to know what you have or are doing without more detials. I don't fight people for details anymore. If you don't want to provide them, maybe someone else will assist you. 

It worked 2 weeks after they remotely did something ( it was under warranty ) . Now netgear ask to pay to fix the problem. Is this right ?---If you're outside of the 90 days of free support, it does cost $

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[MihaiGeorgescu]

They knew the warranty will expire soon so fixed to work temporary. Smart !

[MihaiGeorgescu]

With expiration date .