- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: EAX20 AX1800 Mesh Extender won't connect to XR500 Nighthawk Router
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Router Info:
Board ModelFirmware VersionDumaOS Name
NETGEAR XR500 |
V2.3.2.114 |
A7Legit |
Extender Info:
EAX20 - AX1800 Mesh Extender
For some reason I cannot get my extender to provide internet access to connected devices. I have the router setup and the extender setup and it just recently stopped working.
I reinstalled the extender to my network, and it successfully connects to the network on the setup page and completes setup. However, I am unable to access webpages when connected to the extender. Attemped on multiple devices, multiple different people attemtped multiple devices. When I attempt to update the firmware I get "error: no internet connection"
But on the main extender status page (mywifiext . net or the local version) I get all green lights and strong connection indicators. So it seems like my extender is connected to my router but not passing the internet signal through to the connected devices.
Please let me know what other info I can provide to be helpful
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
What actual version of firmware is on the extender?
Have you tried manually updating the extender, then doing a factory reset and reinstall?
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EAX20 AX1800 Mesh Extender won't connect to XR500 Nighthawk Router
did you set it up using wps?
If so, try factory resetting the extender and installing it using the installation assistant.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EAX20 AX1800 Mesh Extender won't connect to XR500 Nighthawk Router
Nope, I set it up using the installation assistant both times
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EAX20 AX1800 Mesh Extender won't connect to XR500 Nighthawk Router
What gateway is the xr500 connecting to
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EAX20 AX1800 Mesh Extender won't connect to XR500 Nighthawk Router
The router is connecting to 192.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EAX20 AX1800 Mesh Extender won't connect to XR500 Nighthawk Router
What modem/gateway does the XR500 connect to to get signal?
Did you try setting up the EAX20 using wps?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EAX20 AX1800 Mesh Extender won't connect to XR500 Nighthawk Router
Sorry about that, Docsis 3.1
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EAX20 AX1800 Mesh Extender won't connect to XR500 Nighthawk Router
that's not a model. Its a standard
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EAX20 AX1800 Mesh Extender won't connect to XR500 Nighthawk Router
E31N2V1 Hitron: https://us.hitrontech.com/products/service-providers/e31n2v1-cable-modem-router/
Provided by Spectrum
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
What actual version of firmware is on the extender?
Have you tried manually updating the extender, then doing a factory reset and reinstall?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EAX20 AX1800 Mesh Extender won't connect to XR500 Nighthawk Router
THANK YOU, plemans!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EAX20 AX1800 Mesh Extender won't connect to XR500 Nighthawk Router
I take it that must have worked?
Glad to see it!
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more