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Forum Discussion
internot
Jun 06, 2020Aspirant
EAX20 (AX1800 extender) will not connect via wifi or ethernet
EAX20 extender worked as intended for three days or so. When it worked as extender my laptop showed four available networks 2 2.4ghz and 2 5ghz. (as an aside, All had the same name. None had "_ext...
Retired_Member
Jun 06, 2020Interestingly, I noticed yesterday my EAX20 had stopped working. It is not connecting to the router (RAX40) whatsoever. Tried Nighthawk app, via mywifiext and WPS, I reset it to factory settings several times, nothing helped. My EX7500 extender works perfectly.
If I try to setup using the Nighthawk app, it goes all the way until to the point where you enter your wifi passwords for it to be able to extend. At the point, it says it is configuring and after a while it says passwords are incorrect while they aren't. It does nothing via WPS, WPS pairing simply doesn't work. And with the Netgear mywifiext installation process, it says it cannot extend 5ghz despite extender being right next to the router, if I skip it, it continues and when it finishes, you can never find it via the ip address or mywifiext address. The light that shows connection to the router is OFF at the end of the process. I wonder if the hardware is faulty or they pushed a bad firmware?