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Forum Discussion
internot
Jun 06, 2020Aspirant
EAX20 (AX1800 extender) will not connect via wifi or ethernet
EAX20 extender worked as intended for three days or so. When it worked as extender my laptop showed four available networks 2 2.4ghz and 2 5ghz. (as an aside, All had the same name. None had "_ext...
pmokros
Jul 02, 2020Aspirant
Yeah, I have the same problem. I figured why not upgrade the firmware? But then it kept saying bad password and it can't connect to my SSID. I tried to use the iPhone app to do the configuration. I also reset to factory settings to start all over and ran into the same problem. I confirmed my pre-shared key is correct. I think I'll try configuring through a browser on a hardwired system and if that doesn't work try reverting to older firmware.
Retired_Member
Jul 14, 2020I returned back to the latest working firmware for RAX40. Also I noticed there was a new "HOTFIX" for EAX20 that doesn't come through automatic updates and even I updated the EAX20 to this HotFix firmware, I did not bother with going back to the latest with RAX40.