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Orbi WiFi 7 RBE973
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Re: EAX80 slows down daily

jaswicki
Tutor

EAX80 slows down daily

Under good circumstances my computer connected to the LAN port on the EAX80 gets 500 mbps but lately I will notice a slowdown and a speedtest shows around 20mbps. When I reboot the EAX80 everything will be fast again for a day or 2. Firmware is up to date. Thoughts?

Message 1 of 5
plemans
Guru

Re: EAX80 slows down daily

1. What router is it connected to? 

2. Is it running in extender mode or access point mode? (hardwired in or wireless)

3. What firmware is on it? 

4. What channel are you using for the 5ghz?

5. When it reduces in speeds, have you logged into it to check its backhaul status?

Message 2 of 5
jaswicki
Tutor

Re: EAX80 slows down daily

1. What router is it connected to? Xfinity Gateway Model:TG4482A

2. Is it running in extender mode or access point mode? (hardwired in or wireless) Extender mode, wireless connected

3. What firmware is on it?  Firmware Version: V1.0.1.70_1.0.2

4. What channel are you using for the 5ghz? Ch 157

5. When it reduces in speeds, have you logged into it to check its backhaul status? No but I will next time it happens. Where would I see backhaul status?

Message 3 of 5
plemans
Guru

Re: EAX80 slows down daily

You'd see the backhaul status as the first page when you log in through the browser. Tends to show the connection between router---extender and then extender-----devices. 

With the speed dropping to 20mbps, it makes me susisous the 5ghz channel is dropping or not connecting. 

You could try changing the channel the 5ghz is on next time (after you check the status page) for the router. See if interference might be causing it. 

Message 4 of 5
jaswicki
Tutor

Re: EAX80 slows down daily

Thanks I will give that a try

Message 5 of 5
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