- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
EX2700 Can't log in to update firmware
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I go to mywifiext.net and it asks for a user name and password which I don't have. Nowhere is there an option to reset anything. I tried the same login as my Netgear account, but it won't accept it.
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you DexterJB, but the only login I created is for netgear.com and it won't accept that. No, there is no forgot password button or option. There are NO other options available, just the message that the login is incorrect. But, I dug deep into the documentation and found that it takes user name "admin" and "password," which worked. This is to update the firmware, which I was finally able to do.
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EX2700 Can't log in to update firmware
Hi @Essgee1952,
Welcome to the community!
1. These are the logins that you have created during setup.
2. There is a ""Forgot password" option available that requires you to answer security questions that have been setup.
3. If it is an option, a factory reset is something to consider.
Regards,
Dexter
Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you DexterJB, but the only login I created is for netgear.com and it won't accept that. No, there is no forgot password button or option. There are NO other options available, just the message that the login is incorrect. But, I dug deep into the documentation and found that it takes user name "admin" and "password," which worked. This is to update the firmware, which I was finally able to do.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EX2700 Can't log in to update firmware
Hi @Essgee1952,
Thank you for the update and confirmation. Glad to know you got it working.
Regards,
Dexter
Community Team
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more