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Re: EX2700 - Connectivity issues with Devices

lmartin888
Aspirant

EX2700 - Connectivity issues with Devices

Just tried to set up my extender. 3/4 of the lights are green... Power light is green, WPS is green, and Router is green, but device will not light green, it doesnt light up at all, even red. When i go into my wifi networks, it does not appear that the extended network (my network_EXT) has been created that the directions say should be there. 

 

I followed all directions, but i must be doing something wrong? 

Message 1 of 4
StephenB
Guru

Re: EX2700 - Connectivity issues with Devices

If you are seeing NETGEAR_EXT, then join that (it should be open).  Then complete the setup by browsing to mywifiext.net.

 

If you aren't seeing that, then reset the extender and try again.

Message 2 of 4
lmartin888
Aspirant

Re: EX2700 - Connectivity issues with Devices

Not seeing any option for an EXT network, my own or the netgear one. I have reset to factory settings 3 times. 

Message 3 of 4
StephenB
Guru

Re: EX2700 - Connectivity issues with Devices


@lmartin888 wrote:

Not seeing any option for an EXT network, my own or the netgear one. I have reset to factory settings 3 times. 


I think something is wrong with the extender hardware.  

 

If this is a new purchase, see if you can exchange it with the seller.  If that is not possible, you can do an RMA through netgear support (my.netgear.com). 

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