Reply

EX2700 Registration

ijustinj
Aspirant

EX2700 Registration

Have gone thru the process to register my product. When clickining the email link to verify my email, I got an eror message. I did however get an email stating the my product was registered.

 

When I attempt to log-in to get the free 90 day support I get a popup saying Error: Something went wrong...

 

How do I get the freaking phone number!?

Message 1 of 6
StephenB
Guru

Re: EX2700 Registration


@ijustinj wrote:

 

When I attempt to log-in to get the free 90 day support I get a popup saying Error: Something went wrong...

 


Are you doing this at my.netgear.com, or somewhere else?

Message 2 of 6
ijustinj
Aspirant

Re: EX2700 Registration

Yes that is the URL.

Message 3 of 6
StephenB
Guru

Re: EX2700 Registration

What browser are you using?  Do you have an ad blocker installed?

Message 4 of 6
ijustinj
Aspirant

Re: EX2700 Registration

iOS Safari via iPad but that’s not the issue not is an ad blocker (but I whitelisted the site just in case.

Message 5 of 6
StephenB
Guru

Re: EX2700 Registration


@ijustinj wrote:

iOS Safari via iPad 

 


FWIW I'm not seeing that issue with my iPad Pro.

 

Perhaps try installing Chrome, and see if that works.

Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 484 views
  • 0 kudos
  • 2 in conversation
Announcements