EX2700

[HNot]

Hello, 

I have recently purchased the EX2700 wifi extender and have set it up correctly, the WPS and router LEDs are both solid green. However, when I try to connect my phone to the extended connection with the same password for my router, it says "incorrect password". I've tried multiple times in different locations, but still isn't working. Is there any way of getting around this?

Hopefully someone can help, thanks!

[plemans · Accepted solution]

what router are you connecting it to? 

have you tried installing it with the installation assistant and not using wps? 

WPS can get coded different between manufacturers and cause issues. If it does, thats when we recommend factory resetting the extender and installing with the assistant. 

[plemans · Accepted solution]

what router are you connecting it to? 

have you tried installing it with the installation assistant and not using wps? 

WPS can get coded different between manufacturers and cause issues. If it does, thats when we recommend factory resetting the extender and installing with the assistant. 

[HNot]

I am connecting it to a Technicolor router, I think with a modle number of DGA4231. 

I haven't tried using the installation assisstant but I can give it a go

[plemans]

let me know how the installation assistant goes

[HNot]

the installation assisstant worked perfectly!

Thank you

[plemans]

Glad to hear it worked!