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MikeFriese's avatar
MikeFriese
Aspirant
May 04, 2021
Solved

EX2700

I received a email update for security firmware update on 12/31/20. However I was unable to try to download and install the update until today. When I try to download it from the email link I get a message that the link has expired.So I opened the Netgear download page & found what I think is the latest download update for my EX2700 Extender. However, when I download it, and try to open the download file, I get a message that the file is corrupted. So any suggestions about what I should do?

  • plemans's avatar
    plemans
    May 06, 2021

    The router assigns an IP address to the extender once its connected. So it won't have the default ip address. 

    Log into your router and find its attached devices page (or equivelent) and it should show the ip address for the devices connected. That'll have the IP address for the extender

15 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What actual firmware version is the extender on? 

    You might be current and not need to update. 

     

    FYI, many try to open the file to install it.

    Once downloaded, right click on it to extract it. Once extracted then you log into the extender, go to firmware update in the settings, find "upload file" click on "browse" and the locate the file you extracted.