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EX3920 Lost Contact with My Router

Russ52
Follower

EX3920 Lost Contact with My Router

EX3920 Lost Contact with My Router, why & how did this Happen?

 

 I started up My Laptop yesterday evening & saw I Only had 1 Wi-Fi in the Internet Access on My Tool Bar,

Claro6013E5

 

The Only other thing that was listed on My iPhone was NetGear_EXT 

IMG_0624.PNGIMG_0624.PNG

I had set it up prior so I could use it in the other room where there is Weak or no Wi-Fi at all.

 

Is it normal for a router Extender to lose it's settings ?

Model: EX3920|AC750 WiFi Range Extenders
Message 1 of 2
DarrenM
Sr. NETGEAR Moderator

Re: EX3920 Lost Contact with My Router

Hello Russ52

 

Have you tried to factory reset the extender and try to do the setup again?

 

DarrenM

Message 2 of 2
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