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Orbi WiFi 7 RBE973
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EX6100v2 in extender mode drops connection with router after 1 hour

davidlblanco
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EX6100v2 in extender mode drops connection with router after 1 hour

Hello Community,

 

The device: Model: EX6100v2 Firmware: V1.0.1.90

 

The connection:

  • Operation mode: Extender
  • Connection type: Tried extending in 2.4 GHz, 5GHz, and Fastlane, same results. Have tried using the same SSID name, different names, but same result ALWAYS.
  • Distance between router and extender: 2 m
  • Power output: 100%

The network:

  • Router: ZXHN F660E (ZTE F660 ). Same problem happened with another router, so it is definitely not the router.
  • Network: 2.4 GHz, Channel 4
  • Security: Tried different alternatives: WPA-PSK TKIP+WPA2-PSK AES

The problem:

Extension works fine for over an 1 hour, sometimes an hour and a half, after which devices connected start dropping connection. Meanwhile, devices connected to the router work flawless. Therefore, I am sure it is a connectivity issue between the extender and the router, but cannot identify what is the problem. I tried mobiles, tablets, computers running Windows, iOS and Android, and all experience the same problem. I have kept a computer running a ping to google. Under normal circunstancies, the package drop rate is less than 1% , but in this case, after 1 hour the dropping rate jumps to 30-40% forcing devices to disconnect.

 

Any advice will be highly appreciated. I am sure there is a misconfiguration somewhere, but I cant really pinpoint the problem cause.

 

Please don't reply with basic stuff, from what you see, I have tried everything.

 

THANKS!!!

Model: EX6100|AC750 Dual Band WiFi Range Extender
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