EX6110 Device Connects But Continually No Internet

[fp944s2net]

All green lights on EX6110.  Devices connect to EX6110 but one (Asus Laptop) continually says No Internet.  This used to work.  Tried resetting everything from Fibre termination, router, EX6110 and laptop concerned to no avail.

Any ideas on how to troubleshoot welcome

Thanks

[fp944s2net · Accepted solution]

So it said DHCP automatic - changed it to manual and back to automatic and it now seems to be working - did something just have itself confused?  IPConfig now looks betterer:

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . : home
IPv4 Address. . . . . . . . . . . : 192.168.0.23
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

[plemans]

What router is it connected to? 

Firmware on the extender?

Did you set it up using the wps install method or using the installation wizard? 

[fp944s2net]

It's connected to an Optus Sagemcom 3864V3.  Not sure on firmware - will check, and setup was so long ago I can't remember.  I would stress other devices connect to it and use Internet fine, and this laptop used to.  This laptop still connects to every other w/less network just fine.  Is it worth trying a firmware update (if there is one).....just checked and it said firmware is up to date....

Also apparently it's an EX 3110 if that makes any difference....

[fp944s2net]

IP Config on Laptop connected to extender (no internet:

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Autoconfiguration IPv4 Address. . : 169.254.123.2
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

IPConfig on same laptop connected to Router (and internet)

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . : home
IPv4 Address. . . . . . . . . . . : 192.168.0.12
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

[fp944s2net · Accepted solution]

So it said DHCP automatic - changed it to manual and back to automatic and it now seems to be working - did something just have itself confused?  IPConfig now looks betterer:

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . : home
IPv4 Address. . . . . . . . . . . : 192.168.0.23
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1