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Re: EX6120 WIFI Range Extender not connecting to the 5GHZ signal from my Pace AT&T 5268AC Router

Mchamb70
Aspirant

EX6120 WIFI Range Extender not connecting to the 5GHZ signal from my Pace AT&T 5268AC Router

I am able to connect to the router on 2.4GHZ but am having no luck connecting it to 5GHZ.. It is able to see it on initial set up but after that no luck.

 

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  • Hardware Version: EX6120
  • Firmware Version: V1.0.0.30_1.0.20
Connection to Existing Network (2.4GHz)
  • Signal Strength: 130 Mbps
  • Name (SSID): ATT7lzK6Br
  • Connection Status: Connected
Connection to Existing Network (5GHz)
  • Signal Strength: 0 Mbps
  • Name (SSID):
  • Connection Status: Disconnected
Extender WiFi Status (2.4GHz)
  • Name (SSID): ATT7lzK6Br_2GEXT
  • Region: North America
  • Channel: Auto ( 9(P)+5(S) )
  • Wireless mode: Up to 300 Mbps
  • Wireless AP: On
  • Broadcast Name: On
  • Wi-Fi Protected Setup: Configured
Extender WiFi Status (5GHz)
  • Name (SSID): ATT7lzK6Br_5GEXT
  • Region: North America
  • Channel: 149 + 153(P) + 157 + 161
  • Wireless mode: Up to 867 Mbps
  • Wireless AP: On
  • Broadcast Name: On
  • Wi-Fi Protected Setup: Configured
  • Hardware Version EX6120
  • Firmware Version V1.0.0.30_1.0.20
Connection to Existing Network (2.4GHz)
  • Connection Type Ethernet
  • Connection Status Connected
Connection to Existing Network (5GHz)
  • Connection Type Ethernet
  • Connection Status Connected
Access Point Wireless Settings (2.4GHz)
  • Name (SSID): ATT7lzK6Br_2GEXT
  • Region: North America
  • Channel: Auto ( 9(P)+5(S) )
  • Wireless mode: Up to 300 Mbps
  • Wireless AP: On
  • Broadcast Name: On
  • Wi-Fi Protected Setup: Configured
Access Point Wireless Settings (5GHz)
  • Name (SSID): ATT7lzK6Br_5GEXT
  • Region: North America
  • Channel: 149 + 153(P) + 157 + 161
  • Wireless mode: Up to 867 Mbps
  • Wireless AP: On
  • Broadcast Name: On
  • Wi-Fi Protected Setup: Configured
 
Model: EX6120|AC1200 Dual Band WiFi Range Extender
Message 1 of 5
DarrenM
Sr. NETGEAR Moderator

Re: EX6120 WIFI Range Extender not connecting to the 5GHZ signal from my Pace AT&T 5268AC Router

Did you set up the extender beside the router and then move it to the location you are needing it in?

 

DarrenM

Message 2 of 5
Mchamb70
Aspirant

Re: EX6120 WIFI Range Extender not connecting to the 5GHZ signal from my Pace AT&T 5268AC Router

Yes, within 3 feet of it.
Message 3 of 5
mhackney
Aspirant

Re: EX6120 WIFI Range Extender not connecting to the 5GHZ signal from my Pace AT&T 5268AC Router

I am having exactly the same issue on an EX6120 I bought today. Same firmware version, all stats you show are the same. I have a FIOS router and every device in my house can connect on either the 2.4 or 5GHz networks I have configured.

 

I think I'll just send this back to Amazon, not worth the headache.

Message 4 of 5
KurtA
Initiate

Re: EX6120 WIFI Range Extender not connecting to the 5GHZ signal from my Pace AT&T 5268AC Router

Same Problem here.

I Send it back to Amazon.

Message 5 of 5
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