EX6150v2 – AC1200 WiFi Range Extender won't connect to router

[mpen]

Hey, my EX6150v2 AC1200 Range extender won't connect to my router. I have tried the WPS buttons on both as well as logging in via the installation assistant - the extender's Router Link LED has never turned green. I am out of ideas - pls help! My router is a Hitron CGNVM-3589 if that helps...

[DexterJB · Accepted solution]

Hi @mpen,

Welcome to the community!

1. Are you getting an error during the setup process?

2. Please make sure that you are using the correct password for the router during setup.

Regards,

Dexter

Community Team

[DexterJB · Accepted solution]

Hi @mpen,

Welcome to the community!

1. Are you getting an error during the setup process?

2. Please make sure that you are using the correct password for the router during setup.

Regards,

Dexter

Community Team

[DexterJB]

Hi @mpen,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team

[mpen]

Hi Dexter

Yes I was still getting the issue. I did some online research and apparently the Hitron router I have is notorious for not connecting to extenders. I have bought myself a power line adaptor which does the job. Thanks for following up!

Mike

[DexterJB]

Hi @mpen,

Thank you for the update and confirmation. Glad to know you got it working.

Regards,

Dexter
Community Team