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Forum Discussion
Immense
Jan 13, 2020Follower
EX6150v2 Random Disconnecting
So I've had this issue for a couple of years and while having it I've experienced having the connection just randomly drop. Now I had figured out how to stop it from messing up at first because for some reason the extender wasn't maintaining the the automatic local IP that it was given so it would disconnect and give me a new one, so I made my devices have static IPs for it and it seemed to fix it for a while. Now regardless of what I do it will still disconnect on both my wired device and all of my wireless devices. I didn't think it would help, but I did try turning off the 2.4ghz connection and the 5ghz connection for my wireless deveices to see if that had SOMETHING to do with it to no avail. I've restarted and factory reset it multiple times as well with nothing that helped. As for rolling back an update I haven't done that, HOWEVER this hasn't been updated for quite some time so when I had fixed it for a while it was still on this firmware. If there is something that the community could possibly shed light on, that would be great so I could fix this irritating issue.
If for some reason you need to see what the item looks like, here's a link to it on Amazon which is where I bought it. https://www.amazon.com/gp/product/B00R92CLCW/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
- Hardware Version: EX6150v2
- Firmware Version: V1.0.1.76 (Latest as of 01/13/2020)
- Device Connection: Wired and Wireless
1 Reply
- Christian_RNETGEAR Employee Retired
Hello Immense,
Welcome to the community! May you try reverting to the previous firmware version and leting us know if your issue persists. We recommend performing a factory reset on the extender after reverting/updating the firmware.Regards,
Christian