EX6200 5GHZ signal strength not showing on extender but is working

[markmigallo]

I have an EX6200 WiFi Ranger Extender where the 5Ghz signal strength isn't lighting up.  When I look for networks from a device, it shows both 5Ghz and 2Ghz as being available and I can connect, but only the 2Ghz signal strength lights up, but not the 5Ghz on the EX6200.  When rebooting the extender, both the 5Ghz and 2Ghz light up, but after 55% of rebooting completeing, the 5Ghz light stops and just the 2Ghz continues to stay lit up.  I've updated to the latest firmware and noted someone else had the same issue back in 2014, but no advice was given on how to fix it.  Any suggestions?  Thanks in advance.

[plemans]

What router are you connecting to?

Are you setting it up with fastlane mode or standard extender mode? 

Did you set it up via wps or the installation wizard?

Firmware on the extender?

If you log into the extender, can you get a screen snip of the initial status page?