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Re: EX6200 Firmware Version V1.0.3.68_1.1.104 - Can't set to 40Mhz for either 2.4 or 5 Ghz Bands

chadwick404
Aspirant

EX6200 Firmware Version V1.0.3.68_1.1.104 - Can't set to 40Mhz for either 2.4 or 5 Ghz Bands

Just updated to the latest firmware,V1.0.3.68_1.1.104, for the EX6200 Repeater.  I see the rado button for "20/40 Co-existence" - although it is checked as disabled, I still only get 20Mhz frequency on 2.4 Ghz.  Also, the 5 Ghz seems to only run in 20 Mhz (also).  Both bands are running in 20 Mhz only and I cannot seem to change it.....anybody know about this issue?

Message 1 of 10
chadwick404
Aspirant

Re: EX6200 Firmware Version V1.0.3.68_1.1.104 - Can't set to 40Mhz for either 2.4 or 5 Ghz Bands

Anybody?  I am positive its running only in 20 Mhz for both bands.  I am running the extender in wireless adapter mode.  It is connected to the router via ethernet.  The (Netgear) router is also broadcasting dual bands, at max speeds, with 20/40 coexistance disabled (the radio button is not "checked" as on).  Is it possible the extender is somehow mirroring some setting on the router? 

 

 

Message 2 of 10
nhann
NETGEAR Employee Retired

Re: EX6200 Firmware Version V1.0.3.68_1.1.104 - Can't set to 40Mhz for either 2.4 or 5 Ghz Bands

Hi chadwick404,

 

Can you please provide screenshots of the settings and performance you are seeing?

 

Which NETGEAR router are you using with the extender?

Message 3 of 10
chadwick404
Aspirant

Re: EX6200 Firmware Version V1.0.3.68_1.1.104 - Can't set to 40Mhz for either 2.4 or 5 Ghz Bands

Hi, thanks for replying. 

 

 The insert picture tag isn't allowing me to source the screen shot - nor is pasting working...

 

Basically, I am running the EX6200 as a wireless access point, connected via ethernet to a Netgear WNDR3800 router.  The EX6200 extending only in the 2.4 Ghz band (the 5 Ghz band is disabled), the 20/40 coexistence radio button is NOT checked; the Channel is set to Auto, speed is set to "up to 300 Mbps".  I am shooting the signal about 150 feet, clear line of sight, using a directional antenna connected to both sma connectors (a hawking antenna HD9DP).  WPA2 AES is set on both router and extender.  Guest networks are off.  Pretty clean settings for long distance runs, as far as I know. 

 

I've checked the signal quality at various points, and know the ethernet is sending full speed to the Ex6200 (checked via direct as well as through the EX6200 LAN).  

 

Prior to the latest firmware update Netgear's wifi analytics and my receiver both indicated the extender was sending in the 40 Mhz width; after the latest firmware update the software and my receiver both say the EX6200 is sending in 20 Mhz. 

 

My throughput decreased when dropped to 20 Mhz - and I cannot seem to force the unit to use 40 Mhz.  Should I go back a firmware version to regain this ability?

 

 

 

Message 4 of 10
nhann
NETGEAR Employee Retired

Re: EX6200 Firmware Version V1.0.3.68_1.1.104 - Can't set to 40Mhz for either 2.4 or 5 Ghz Bands

Hi chadwick404,

 

Thanks for your clarification. Please note the improvements on the latest firmware (v1.0.3.68_1.1.104) before considering reverting to previous firmware:

New Features and Enhancements:

  • New extender GUI.
  • Fixed some security vulnerability issues over SOAP query.
  • Fixed potential security vulnerability in Kcode's NetUSB module.

You can also contact support to see if they have beta firmware related to a fix for your issue:

http://support.netgear.com/general/contact/default.aspx

 

Message 5 of 10
chadwick404
Aspirant

Re: EX6200 Firmware Version V1.0.3.68_1.1.104 - Can't set to 40Mhz for either 2.4 or 5 Ghz Bands

Hi.  Thanks, and yes, I note the improvements which is why I and many others like to install the latest firmware.  But I've flashed it twice and still cannot seem to move the unit into 40 Mhz width - any suggestions?  Is there a "lower level" interface for greater control?

Message 6 of 10
chadwick404
Aspirant

Re: EX6200 Firmware Version V1.0.3.68_1.1.104 - Can't set to 40Mhz for either 2.4 or 5 Ghz Bands

Also, has anybody else seen this issue with this firmware release?  Is this a known bug?

Message 7 of 10
chadwick404
Aspirant

Re: EX6200 Firmware Version V1.0.3.68_1.1.104 - Can't set to 40Mhz for either 2.4 or 5 Ghz Bands

Hi - I've not yet solved this issue - is this a known bug, has it been verified by your design or product team?

Message 8 of 10
nhann
NETGEAR Employee Retired

Re: EX6200 Firmware Version V1.0.3.68_1.1.104 - Can't set to 40Mhz for either 2.4 or 5 Ghz Bands

Hi chadwick404,

 

Please contact support from the link mentioned above.

It's possible there is a firmware fix or configuration setting to be made. They may send you a beta firmware upgrade.

Message 9 of 10
chadwick404
Aspirant

Re: EX6200 Firmware Version V1.0.3.68_1.1.104 - Can't set to 40Mhz for either 2.4 or 5 Ghz Bands

I just realized that 5Ghz only runs in 40MHz - duh...well, I know the 2.4 is not currently configurable for 40, so my question still stands...I will check with tech support, thanks.

Message 10 of 10
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