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Orbi WiFi 7 RBE973
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EX6200 Keep Rebooting

jshih
Follower
Follower
‎2015-10-18 08:24 PM
‎2015-10-18 08:24 PM

EX6200 Keep Rebooting

I just got the exender for a couple of days, the extender sometimes reboots every 5 minutes, sometimes it can stay up for a few hours.  My router is using 2.4G.  It has latest firmware V1.0.1.60_1.1.98.

 

Is this common?  How do I trouble shoot?

 

Thanks

Jun

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nhann
NETGEAR Employee Retired
‎2015-10-20 11:47 AM
‎2015-10-20 11:47 AM

Re: EX6200 Keep Rebooting

Hi jshih,

 

Please see the following:

https://community.netgear.com/t5/WiFi-Range-Extenders-Repeaters/EX6200-drops-2-4GHZ-connection-every...

https://community.netgear.com/t5/WiFi-Range-Extenders-Repeaters/Looses-connection/td-p/480398/highli...

 

If the problem persists, please contact support to debug your unit and possibly RMA your unit:

http://support.netgear.com/general/contact/default.aspx

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