× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

EX6200 loses connection to primary router on Windows 10

dk2463123
Aspirant

EX6200 loses connection to primary router on Windows 10

Have the EX6200 set as an extender via WiFi then using ethernet connection to my PC. When I cold boot the PC, the 2.4Ghz link and the Device connection lights are green. Once the PC boots, the connections remain green but I have no internet connection. After a couple of minutes the 2.4Ghz goes to amber and the Device connection remains green. This then stays that way. When the Ex6200 is in this state I can still use the primary router on my mobile as well as via WiFi on my laptop so I know the primary router isn't down or the issue.

 

The only way to resolve is to disable my ethernet and reboot the EX6200. Once the EX6200 finished rebooting and reconnecting to my primary router and I enable ethernet, it works but will then drop the connection to primary for a minute or 2 (2,4 Ghz goes amber) then reconnects.

 

Any ideas?

 

thanks

Message 1 of 2
nhann
NETGEAR Employee Retired

Re: EX6200 loses connection to primary router on Windows 10

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 3201 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series