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Orbi WiFi 7 RBE973
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EX6200 suddenly slow

gstromb101
Aspirant

EX6200 suddenly slow

My unit was running fine for over a year, but now, suddenly i can't get faster than 3mbs.  When i do WiFi next to Verizon Router, I can get speeds of over 50mbs.  I read similar posts and people think this is hardware failure.  Any suggestions would be helpful to assess situation.

Model: EX6200|AC1200 WiFi Range Extender
Message 1 of 4
DarrenM
Sr. NETGEAR Moderator

Re: EX6200 suddenly slow

Hello gstromb101

 

Have you tried to upgrade your firmware to the latest version or do a factory reset of the unit?

 

DarrenM

Message 2 of 4
gstromb101
Aspirant

Re: EX6200 suddenly slow

I do have the latest firmware.  Funny thing, i came back and reset it each day and on the third day, it recaptured the strong signal, although it is still not that fast

Message 3 of 4
gstromb101
Aspirant

Re: EX6200 suddenly slow

Let's put it this way.  I will not be buying Netgear equipment anytime again.  I have Aris in another residence and their tech support is great.  It is ridiculous that you can't get a Netgear person to help you with these problems.

Message 4 of 4
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