× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

EX6200 will not stay connected to Dell desk top computer

earlweath
Aspirant

EX6200 will not stay connected to Dell desk top computer

Extender works fine but when computer is left idle for a day it is disconnected when I come back.

 

 

Model: EX6200v2|AC1200 Dual Band WiFi Range Extender
Message 1 of 11
plemans
Guru

Re: EX6200 will not stay connected to Dell desk top computer

what router do you have it connected to? 

What firmware is on the extender? 

Do you have the computer hardwired in or wireless?
have you tried setting a static ip address for the computer in your router? 

Message 2 of 11
earlweath
Aspirant

Re: EX6200 will not stay connected to Dell desk top computer

The router is spectrum equipment. I am about 50 yards from the router. 

I have it hardwared to my computer. 

I am using the extender just as it came out of the box. 

Message 3 of 11
plemans
Guru

Re: EX6200 will not stay connected to Dell desk top computer

If the spectrum router is whats handline dhcp lease times, it could be timing out. Try setting the computer with a static ip address in the spectrum router. 

Message 4 of 11
earlweath
Aspirant

Re: EX6200 will not stay connected to Dell desk top computer

Thanks,
If this is the best solution I will need instructions on how to do this.

 

Message 5 of 11
plemans
Guru

Re: EX6200 will not stay connected to Dell desk top computer

You'd need to contact spectrum for help with their router 

Message 6 of 11
earlweath
Aspirant

Re: EX6200 will not stay connected to Dell desk top computer

I contacted Spectrum. They said that they only provide static IP addresses for business customers. 

I guess I am stuck with the promblem. It is not too bad. When it disconnects I turn off the Wifi extender and turn it back on. It usually reconnects in about 3 minutes. 

Message 7 of 11
plemans
Guru

Re: EX6200 will not stay connected to Dell desk top computer

there's internal ip static addresses (computers, phones, tablets, etc) and external. Spectrum is correct in that for their external addresses. 

Internal are set by the router. 

what actual spectrum router is it. 

Message 8 of 11
earlweath
Aspirant

Re: EX6200 will not stay connected to Dell desk top computer

Ubee, Model DVW32CB

Message 9 of 11
plemans
Guru

Re: EX6200 will not stay connected to Dell desk top computer

Because spectrum likes to lock there stuff down, (even manuals) here's what I could find for assigning static ip addresses with that router. 

https://www.manualslib.com/manual/1046122/Ubee-Dvw32cb.html?page=43

Message 10 of 11
earlweath
Aspirant

Re: EX6200 will not stay connected to Dell desk top computer

Thanks, this might be a little over my head but I will study it some and see what I can do. 

Message 11 of 11
Discussion stats
  • 10 replies
  • 721 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7